Privacy Policy
Website
This privacy policy (“policy”) will help you understand how the Spokane Tribe Casino (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use https://spokanetribecasino.com (“website”, “service”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
When you visit the website, we may collect the following data:
- Your IP address.
- Your contact information and email address.
- Other information such as interests and preferences.
- Data profile regarding your online behavior on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting.
- To contact you to fill out surveys and participate in other types of market research.
- To customize our website according to your online behavior and personal preferences.
Safeguarding and Securing the Data
The Spokane Tribe Casino is committed to securing your data and keeping it confidential. The Spokane Tribe Casino has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
Links to Other Websites
Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Spokane Tribe Casino will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
Mobile App | Spokane Tribe Resort & Casino
This privacy policy (“Policy”) explains how Spokane Tribe Resort & Casino (“us”, “we”, or “our”) collects, uses, and protects your information when you use our mobile application (“App”) and related services. This policy is separate from our website privacy policy and specifically applies to app users.
By using the App, you agree to the collection and use of your information in accordance with this Policy.
Information We Collect
When you use our app, we may collect the following information:
Personal Information (only if you submit it through forms, account creation, etc.)
- Name
- Email address
- Phone number
- Player ID (if tied to casino loyalty programs)
- Preferences or survey responses
Automatically Collected Information
- Device type and model
- Operating system and version
- IP address
- Device identifiers (e.g., advertising ID)
- App usage data (screens viewed, session duration)
- Crash logs and diagnostics
Location Data
We may request permission to access your location to show you nearby promotions or provide location-based services.
You can disable location access at any time through your device settings.
How We Use Your Data
We use the collected data to:
- Provide and improve app functionality
- Customize your in-app experience
- Send push notifications (if you opt in)
- Show relevant offers and promotions
- Analyze usage to improve services
- Communicate updates or account-related information
Third-Party Services
We use trusted third-party tools to support app features and performance, including but not limited to:
- Airship (push notifications and messaging)
- mParticle (data routing and analytics)
- Firebase (crash reporting, analytics)
- Other tools for analytics, personalization, and performance optimization
These providers may collect or process data on our behalf. Each has its own privacy policies, which we encourage you to review.
Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers acting on our behalf (for analytics, notifications, etc.)
- Regulatory authorities when legally required
- Marketing platforms, but only with your consent or opt-in
Data Retention
We retain your data only as long as needed for the purposes described in this policy or as required by law.
Your Controls & Rights
You may:
- Opt out of push notifications in your device settings
- Disable location services at any time
- Contact us to review or delete your personal data
Data Security
We implement security measures to protect your personal data from unauthorized access, use, or disclosure. However, no system is 100% secure.
Children’s Privacy
This app is not intended for children under 13. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted in the app and on our website with an updated effective date.
Contact Us
If you have any questions about this policy or your data, please contact:
Spokane Tribe Resort & Casino
Email: marketing@spokanetribecasino.com
Website: https://spokanetribecasino.com